萊雅集團商旅零售(L'Oreal Group Travel Retail)總經理Barbara Lavernos說,萊雅集團多方了解不同國籍、不同年齡的旅客喜歡什麼樣的商品,從消費者的角度提供他們所需的商品,並利用網路科技,將萊雅在各機場的位置,以及各種商品上架區位,上傳網路,旅客進機場後,就知道萊雅在那裡,不會多繞路就可輕鬆買到他要的東西。
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